SHIPPING POLICY

Delivery times

Orders are typically processed within 1–3 business days. Once shipped, delivery takes an estimated 5–11 business days, depending on the destination and carrier performance. These timeframes are estimates only and not guaranteed, as delivery may be affected by external factors such as customs processing, carrier delays, or peak demand periods.

Delays due to unforeseen peak periods

Please note that delivery times may fluctuate due to unexpected spikes in demand. While we make every effort to deliver your order as quickly as possible, certain periods of high demand may cause delays. We thank you for your understanding and assure you that we are doing everything possible to minimize these delays.

Shipping service

To ship your orders, we use DHL normally, a recognized international shipping company. With DHL, you benefit from a reliable service with real-time tracking to monitor the progress of your package.

Additional service options

To enhance your shopping experience, we also offer the following options:

  • Free Shipping: We offer free shipping during special events and promotions. Outside of these periods, orders over $100 qualify for free standard shipping. For orders under $100, the shipping cost is calculated at checkout based on your location and delivery method.

  • Costums and Import Fees: International orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

  • Customer Service: Our dedicated customer service team is always available to answer your questions or resolve any issues.

We thank you for your business and strive to provide you with the best possible service. If you have any additional questions regarding our delivery policy, please do not hesitate to contact us.


Thank you for choosing Marhey — we appreciate your trust and look forward to serving you.